We put together a few answers to questions we think you may run into. If you have a question that is not answered below, please do reach out to us and we will be happy to help.

Can my child safely use POGS headphones without risk of hearing loss?

POGS headphones are designed to be safe for kids as the volume is limited to 85dB maximum. This is considered safe for kids' hearing by the World Health Organization. We do strongly recommend to limit the use of headphones to a maximum of 2 hours per day which is in line with recommendations from hearing specialists. To protect your kids hearing, while using POGS and generally in life, please lower the volume, reduce listening time, and move away from loud noises.

I only hear sound in one ear can but the other does not seem to work, what should I do?

Can you pair two headphones to one single device?

What if I want to connect more than 2 POGS headphones?

For the wired headphone, does the cable unplug from the headset?

Do POGS headphones require batteries to work?

What is the range of the wireless Bluetooth headphones?

How long can I use the Bluetooth headphones?

What happens if my POGS headphones do not work?