POGS Customer Reviews

We proudly share unfiltered feedback from our POGS customers!
Based on 489 reviews
82%
(401)
10%
(51)
3%
(16)
1%
(6)
3%
(15)
J
The Wallaby
Jodi Reeves Eyre

The Wallaby

Our son loved them and has always fought headphone with his sensory issues!

R
The Elephant - Pink
Rob Jenkins
Excellent customer service, pretty good product

Initially had issues but replaced it quickly when the issue was it was brought to their attention.

Hi there! Thank you so much for taking the time to leave a review for our product, 'The Elephant - Pink.' We're happy to hear that our customer service team was able to assist you quickly and efficiently in resolving any issues you had. We appreciate your feedback and hope you continue to enjoy your product. Thank you for choosing us!

R
The Gecko - Pink
Rosy Duran
Just right

Lightweight, great fit and expandable allowing for growth.my daughter is 6.

C
The Wallaby
Carmen Castellon
Unsatisfied

Bought the headphones and the bag, and there was no charger cable . Tried to get one tru costumer service but they didn’t do anything about it…

Very sorry to hear that you had a bad experience with POGS. I'm going to send you a personal email right away to make sure your problem is resolved as best as possible!

W
The Elephant - Pink
Wellington Zumaeta
Happy purchase

I’m very happy with my purchase, the headphones were for my toddler. Great sound, Just the perfect volume. Great value

C
The Elephant - Blue
Claire Lindh

The Elephant - Blue

P
The Elephant - Yellow
Patrick Finley
Well built and easy to use

Good product. A little tight on two of my four kids. One is 12 one is 5. No ability to adjust for width. Hurt their head and ears after short usage.

Love these. Especially the safe release cord. They feel sturdy and have already been well used.

S
The Elephant - Blue
Shuronnie McNealy
Son loves it!

My son is enjoying the headphones.

T
The Gecko - Pink
Thor Aksland

They were delivered before Xmas. So thank you

L
The Gecko - Pink
Lauren Geibel
Missing item no customer service contact

I placed an order 3 weeks ago, and the item shipped the same day. I have no updates on tracking information and I have not received the product. I have emailed 3x with no update or reply. There is no number to call. I am very disappointed in the lack of communication, with no update and my missing headphones.

Very sorry to hear that you had a bad experience with POGS. I'm going to send you a personal email right away to make sure your problem is resolved as best as possible!

Perfect for our 2 yr old!

We purchased these wireless POGS after researching to find the perfect kids headphones. They’re lightweight, eco-friendly, and better yet - SAFE for little ears. Now our plane rides will be much more enjoyable for our little one.

n
The Gecko - Yellow
nico sanders
The headphones look like they have been used

Inspecting the headphones and the side of the piece that goes over the ear is cracked and torn in two places. Very disappointed in the quality of the headphones.

Very sorry to hear that you had a bad experience with POGS. I'm going to send you a personal email right away to make sure your problem is resolved as best as possible!

The softest, most comfortable earphones I’ve discover in a long time

s
The Gecko - Pink
sawa goto

The Gecko - Pink

Excellent headphones!

Perfect for my 5-year old! Good quality product that is also thoughtfully and sustainably designed.

Q
The Elephant - Pink
Quyen Sandrine PHAN NGUYEN
Happy

My daugters are very happy about their headphones.
They Enjoyed the option to share the same screen and listen together the cartoons on the airplane

A
The Gecko - Pink
Amaya Cruz
item came broke

The item came broken

Very sorry to hear that you had a bad experience with POGS. I'm going to send you a personal email right away to make sure your problem is resolved as best as possible!

C
The Elephant - Green
Cherie Randall
Never Received them

Never received them

Very sorry to hear that you had a bad experience with POGS. I'm going to send you a personal email right away to make sure your problem is resolved as best as possible!

A
The Elephant - Green
Amy Fitzgerald
8 out of 10!

My kids rate these high. They are very comfortable and the colors are great

POGS kids headphones

The quality of the headphone is durable and great. It is very flexible to fold and easy to store.

Best purchase ever!

I purchased 3 pairs of headphones for a 4 hour flight I would be taking solo with my 6, 4 and 2 year old. They were all able to watch the same thing and it worked seamlessly!!

Terribly slow order fulfillment.

Do not waste your time ordering these if you need them fast. Paid for expedited shipping; order wasn’t even dispatched for 3-4 days. Unacceptable in 2023.

Hi Ryan,
Our deepest apologies for not getting you your POGS on time. We know you requested express delivery, and well...we didnt deliver on time. We're sorry for any inconveniences this might have caused, and we're issuing you a full refund for your order. Hopefully this doesn't ruin your experience with POGS headphones, and we truly hope you enjoy the pair as they finally came in the mail. If you have any further questions or concerns, please don't hesitate to reach out.
With kindness,
The POGS Team

C
The Gecko - Blue
Chelsea Williams
Get them!

My son is autistic and absolutely loves these. They’re a comfy snug fit so they won’t fall off his head when he puts head back when he’s dancing. I absolutely love these.

What our customers have to say