POGS headphones are currently sold exclusively on Amazon in the United States, and Amazon handles all of our shipping and returns.

When you purchase a POGS product on Amazon, Amazon is responsible for packing and shipping the product to you, also known as fulfilling the order. If you have any questions or concerns with shipping (a package didn’t arrive, a package is delayed, a package arrives damaged, etc.) please contact Amazon directly either online ( or by phone (+1-866-216-1072), and they will be able to help you. Be sure to have your order number handy.

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